dragon999 Platform Privacy Notice

This page describes what we collect when you use dragon999 and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and comply with regulations. We use industry-standard encryption and security practices to safeguard your data. We do not sell your information to third parties, and we limit access to your data to staff who need it to serve your account.

Our privacy practices reflect our commitment to transparency and security. We are direct about what we collect, why we collect it, and how long we keep it. If you have questions about your data or how we handle it, our support team can provide clarification.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's regulations.

What Data We Collect on dragon999

When you register on dragon999, we collect your email address, phone number, full name, and date of birth. We use this information to create your account, verify your identity, and comply with Know Your Customer (KYC) regulations. During KYC verification, we ask you to upload a government-issued ID and proof of address. We store these documents securely and use them only to confirm your identity and prevent fraud.

When you deposit or withdraw funds, we collect payment information — your chosen payment method, the amount, and the timestamp. We record this data to process your transaction, reconcile your account balance, and maintain a transaction history. We do not store your full payment credentials (such as credit card numbers or e-wallet passwords) — we only store the payment method type and the last few digits for your reference.

When you play games on dragon999, we log your bets, your wins and losses, and the outcomes of each round. We use this data to settle your account accurately and to detect suspicious activity. We also collect technical data — your IP address, browser type, device type, and the pages you visit — to improve our platform and diagnose technical issues.

Account data

Email, phone, name, date of birth, ID, proof of address.

Payment data

Payment method type, transaction amount, timestamp. We do not store full credentials.

Gaming data

Bets placed, game outcomes, account balance changes.

Technical data

IP address, browser type, device type, pages visited.

How We Use Your Data

We use your data to operate dragon999 and serve your account. We verify your identity to comply with regulations and prevent fraud. We process your deposits and withdrawals using your payment information. We settle your gaming account based on your bets and game outcomes. We use your technical data to maintain our platform, diagnose issues, and improve performance.

We also use your data to communicate with you. If you contact our support team, we use your account information to assist you. If we detect suspicious activity on your account, we may contact you to verify that the activity is legitimate. We may also send you service updates or security alerts — for example, if we detect a login from an unusual location, we notify you so you can verify it is you.

We do not use your data for marketing purposes without your consent. We do not sell your data to third parties. We do not share your personal information with other gaming platforms or unrelated businesses. We share your data only with payment processors and compliance partners who need it to process your transactions or verify your identity.

How Long We Keep Your Data

We keep your account data for as long as your account is active. If you close your account, we retain your data for a period required by law — typically several years — to comply with financial and anti-money-laundering regulations. We keep your transaction history for the same period so you can access your account records and we can respond to disputes or regulatory inquiries.

We keep your technical data (IP address, browser type, device type) for a shorter period — typically 90 days — unless we detect suspicious activity. If we suspect fraud or unauthorized access, we may retain technical data longer to investigate and prevent future incidents.

Third-Party Data Processors

We use third-party processors to handle specific functions. Payment processors like DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet receive your payment information to process deposits and withdrawals. These processors are bound by their own privacy policies and security standards. We select processors that meet industry-standard security requirements.

We may also use third-party compliance and identity-verification services to review your KYC documents. These services are bound by confidentiality agreements and use your data only to verify your identity. We do not share your data with marketing companies, data brokers, or unrelated third parties.

We at dragon999 treat your data as a trust. We encrypt it, we limit access to it, and we use it only for the purposes you expect — account verification, payment processing, and platform operation.

How We Protect Your Data

We use industry-standard encryption to protect your data in transit and at rest. All communication between your device and our servers is encrypted using TLS (Transport Layer Security). Your data stored on our servers is encrypted using AES-256 encryption. We use secure password hashing so we never store your password in plain text.

We restrict access to your data to staff who need it to serve your account — for example, our support team can access your account information to assist you, but our marketing team cannot. We use role-based access controls so each staff member can access only the data relevant to their role. We log all access to sensitive data so we can detect and investigate unauthorized access.

We recommend enabling two-factor authentication (2FA) on your dragon999 account for added security. With 2FA enabled, logging in requires both your password and a one-time code sent to your phone. This prevents unauthorized access even if someone obtains your password.

Your Rights Regarding Your Data

You have the right to access your data. You can view your account information, transaction history, and gaming records by logging into your dragon999 account. If you want a complete copy of your data in a portable format, contact our support team and we can provide it.

You have the right to correct your data. If your personal information is inaccurate, you can update it in your account settings or contact our support team to make changes. You have the right to request deletion of your data, subject to legal retention requirements. If you close your account and request data deletion, we will delete your data after the legally required retention period expires.

You have the right to object to certain uses of your data. For example, if you do not want to receive service notifications, you can opt out in your account settings. If you have concerns about how we use your data, contact our support team and we will address your concerns.

Cookies and Tracking Technologies

We use cookies to remember your login session and your preferences on dragon999. Session cookies are temporary and expire when you close your browser. Preference cookies persist longer so we can remember your language choice or table preferences across visits. We do not use cookies to track you across other websites.

We use analytics tools to understand how users interact with dragon999 — for example, which pages are most visited and where users encounter technical issues. This data helps us improve our platform. We do not use this data to identify you personally; it is aggregated and anonymized.

Data Location and Jurisdiction

Our servers may be located outside your jurisdiction. Your data may be transferred to and stored in countries other than Indonesia. By using dragon999, you consent to this transfer. We apply the same security and privacy standards to your data regardless of where it is stored.

If you are in Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, or another supported region, you can access dragon999 provided your local law permits. We comply with applicable data protection regulations in supported jurisdictions.

Our Privacy Commitment

We at dragon999 are committed to protecting your data and being transparent about how we use it. We collect only the information we need to verify your identity, process your payments, and operate our platform. We encrypt your data, restrict access to it, and do not sell it to third parties. We comply with applicable data protection regulations and respond to your requests regarding your data.

If you have questions about our privacy practices or concerns about how we handle your data, contact our support team. We offer live chat during business hours, email support around the clock, and in-app help resources. Whether you are in Jakarta, Yogyakarta, or another supported region, we are here to address your privacy concerns.

This privacy notice may be updated from time to time to reflect changes in our practices or applicable regulations. We will notify you of material changes by posting the updated notice on this page and updating the effective date. Your continued use of dragon999 after changes are posted constitutes your acceptance of the updated privacy notice.